Ongoing Support in Greenville, South Carolina

You Still Have Someone to Call After Your Website Launches

Custom websites, branding, and ongoing support in Greenville SC since 1993.

Building your website is the beginning of our relationship—not the end of it.

When you become my client, you have someone who already knows your website, your branding, and your business. When something comes up six months from now or several years from now, you don’t have to start over with someone new.

Whether you need help with your website, a technical problem, a copy of your logo, guidance with SEO, or simply want to talk through an idea for your business, I’m still here.

That’s what I mean by ongoing support.

One person. Direct contact. No middlemen.

Website Support Without the Technical Headaches

Your website depends on much more than the pages your customers see.

There is software, hosting, security, backups, plugins, professional licenses, and other technology working behind the scenes.

I take care of that for the websites I build and maintain.

That includes keeping the software and professional licenses I provide current, handling technical issues when they arise, maintaining the website environment, and helping make sure your website continues working the way it should.

You don’t need to become a website technician just because your business has a website.

You run your business. I’ll take care of the technology behind it.

Custom web design in Greenville, SC

Need Something Changed? Just Ask.

Your business isn’t going to remain exactly the same after your website launches.

Neither should your website.

For the websites I build and maintain, routine website updates are part of the ongoing service I provide. If you need text changed, photographs replaced, information added, or an existing page adjusted, you can contact me directly.

There isn’t another company to call or another person who has to learn how your website was built.

I already know it.

Professional headshot of Tim Simmons, web designer in Upstate South Carolina.

Want to Update the Website Yourself? I'll Help You.

Some clients want me to handle everything.

Others occasionally want to make changes themselves.

Either is fine with me.

If you want to learn how to make appropriate changes to your website, I’ll show you. If you have a question later or aren’t sure how to do something, you can ask me.

I don’t believe keeping the technology mysterious makes me more valuable.

My job is to give you the level of support that works best for you and your business.

Ongoing Support in Greenville, South Carolina

Your Branding Is Part of the Relationship Too

Sometimes what you need has nothing to do with your website.

Maybe a printer asks for a particular version of your logo.

Maybe you need a different file format.

Maybe you need artwork for a business card, brochure, sign, advertisement, or another piece of marketing material.

Because I provide both web design and graphic design, I can continue helping with those needs as they arise.

You shouldn’t have to search through old computers trying to figure out where your logo files went or hire another designer just because someone asked for an EPS, PDF, or high-resolution version of your artwork.

If I’ve created it for you, call me.

Professional logo sketch with golden ratio guides illustrating strategic brand identity design for small businesses.

Sometimes You Just Need Someone to Ask

Not every business question requires another project.

You may be wondering whether something would help your search engine optimization.

You may have an idea for promoting a new service.

You may be considering a change to your website and want another opinion before doing anything.

Or you may simply encounter something online that you don’t understand.

Ask me.

After working with small businesses for decades, I’ve learned that ongoing support often means being available to help a client think through a problem—not simply waiting for something to break.

If I can answer the question, I will.

If something is outside my expertise, I’ll tell you that too.

Small business owner comparing a cheap website with a professionally designed custom website

Support That Comes From Knowing Your Business

One of the biggest advantages of an ongoing relationship is that you don’t have to explain your business from the beginning every time you need help.

Over time, I become familiar with your company, your website, your branding, and the way you work.

That context matters.

It allows us to make decisions based on where you’ve been, what you’re doing now, and where you want the business to go next.

That’s very different from submitting a support ticket to someone you’ve never spoken with before.

When you contact me, you’re contacting the person you’ve been working with all along.


Ongoing Support Is Part of How I Work

I don’t build websites with the expectation that I’ll hand them over and disappear.

My goal is to develop long-term relationships with the businesses I serve.

Website maintenance, routine updates, technical support, professional software, training, branding assistance, and ongoing consultation are all part of that larger relationship.

There may occasionally be a need that falls outside the normal scope of ongoing service—particularly a substantial new project or unusually large expansion. If that happens, we’ll discuss it before any additional work begins.

No surprises. No mysterious charges. Just a conversation.


Looking for More Than Someone to Build a Website?

If you’re looking for a web designer who will build your website, hand you the keys, and disappear, there are plenty of options.

That’s not how I work.

I want to build something valuable for your business and continue being there to help you take care of it.

If that’s the kind of relationship you’re looking for, let’s talk.

Small Business Testimonials
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Brilliant Web Design and Graphics...

Tim has been in charge of the creative and web design for several clients I’ve worked with over the last 15-20 years and has done remarkable work, elevating these companies’ online presence greatly.

...Karla Littleton
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CEO of Dimitra Designs...

Tim is a very talented Designer and a pleasure to work with. Our company logo is definitely branding at its best !

...Dimitra Mandalas
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Fast and Incredibly Responsive!...

Tim is always there for you with prompt answers and great designs. He understands the importance of exceptional customer service and demonstrates it via his actions. It’s a pleasure to work with him. I’ve done so for several years now and never have to worry about him following up with me.

...Don (Cliffs Residents Outreach)
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Small Business Consulting...

Tim is very professional and attentive to details. I highly recommend him for any project.

...Cammie Huffstetler

SCFPA President’s Award in 2018

Back when Tim Simmons Design was known as TrueZeal, I was honored with the SCFPA President’s Award in 2018. This video highlights the services I provided then—many of which I still proudly offer today. I created all of their branding collateral and streamlined intricate processes into intuitive, user-friendly designs for their South Carolina, state wide software.

Common Questions

We’ll discuss your business, your goals, your current website (if you have one), and identify opportunities to improve your online presence. There’s no obligation.

Yes. Many of my clients have trusted me for years. I offer ongoing hosting, maintenance, updates, security, and support to help keep your website secure, current, and performing at its best.

Every project is different. During your free strategy session, we’ll discuss your goals and provide a clear estimate based on your needs.
For Fees & More
+Complete Website Care

Most business websites are completed within a few weeks, depending on the size of the project and how quickly content is provided.

Yes. Every website is designed to be fully responsive so it looks and functions great on desktops, tablets, and smartphones.

Every website is built with SEO best practices from the start, giving search engines the foundation they need to properly index your site.

Absolutely! When you work with me, it’s not just about the website. I offer logo design, business card layouts, and other branding essentials as part of the ongoing relationship. Once you’re a client, I’m your go-to partner for all those needs—and it’s included in the package. Just let me know when you’re ready!

View this page for more about what’s included.
+Complete Website Care

Yes. While we’re based in Upstate South Carolina, we work with businesses and organizations throughout the United States.

Absolutely. Whether your current site needs a complete redesign or just a fresh modern look, I can help.

Yes. If you’d like to make your own changes, we’ll build your website so it’s easy to update and provide guidance when needed.

Learn more about updates here:
+Complete Website Care

Yes. Ongoing maintenance, updates, backups, security, and hosting are available through our Website Care+ plans.

View this page for more about what’s included.
+Complete Website Care

Simply click Book Your Free Session, choose a convenient time, and we’ll take it from there.

Let's talk about your business and see if we're a good fit.

No pressure. No obligation. Just practical advice for your business.